Who we are
Our website address is: https://sukiwp.com.
What personal data we collect and why we collect it
Purchases
We collect information about you during the checkout process on our store. This information may include, but is not limited to, your name, billing address, shipping address, email address, phone number, credit card/payment details and any other details that might be requested from you for the purpose of processing your orders. Handling this data also allows us to:
- Send you important account/order/service information.
- Respond to your queries, refund requests, or complaints.
- Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
- Set up and administer your account, provide technical and/or customer support, and to verify your identity.
Additionally we may also collect the following information:
- Location and traffic data (including IP address and browser type) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
- Product pages visited and content viewed while your session is active.
- Your comments and product reviews if you choose to leave them on our website.
- Account email/password to allow you to access your account, if you have one.
- If you choose to create an account with us, your name, address, and email address, which will be used to populate the checkout for future orders.
Support
To help our support staffs resolve your issue, we might ask you to share your license key, name, email address, website URL, or even login details with us. Since it is your website, you are the one responsible for its data and we strongly encourage you to share a staging site and remove any personal information from the database before sharing it with us.
Information submitted through the support forms on our website is managed through Freshworks. You can find more about Freshworks policy here: https://www.freshworks.com/privacy/.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
When visitors email us via the contact form on the site, your submitted data are sent to our company email, hosted by Google. Google’s privacy policy is available here: https://policies.google.com/privacy. Your submitted data will be kept and used for customer service purpose only.
Newsletter forms
If you submit a subscription form on our site you will be opting in for us to save your name, email address and other relevant information and forward them to Mailchimp, our email marketing service. Mailchimp’s privacy policy is found here: https://mailchimp.com/legal/privacy/.
These subscriptions are used to notify you about related content, discounts & other special offers. You can opt out or unsubscribe at any time in the future by clicking link in the bottom of any email.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics web analytics service for tracking visitors and aggregating information about the traffic to our websites. Google may collect data about you and your browsing behavior throughout our websites. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy/.
Who we share your data with
We don’t share, sell, trade or otherwise transfer your data with third-parties in a way as to reveal any of your personal information. However, some data is transferred and/or stored with third-party services we use to operate our websites, like Google Analytics, Google Adwords, Facebook, Easy Digital Downloads, PayPal, and Mailchimp.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you subscribe to our newsletter program, your data are retained indefinitely until you opt-out or unsubscribe from our newsletter program.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Changes to this privacy policy
We may need to update this policy to keep pace with changes in our website, software, and services our business, and laws applicable to us and you. We will, however, always maintain our commitment to respect your privacy. We will notify you by revising the “Last Updated” date at the bottom of this Privacy Policy page and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). Please note that your continued use our website, software, and services, after any change of policy means that you agree with the new policy and consent to be bound to it.
Contact information
If you have questions about this privacy policy, you can contact us.
Last updated on December 27, 2018